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Mitratech TAP Workflow Automation

Mitratech TAP Workflow Automation

Overview

What is Mitratech TAP Workflow Automation?

TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and…

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Pricing

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Mitratech TAP Workflow Automation

Mitratech TAP Workflow Automation

N/A
Unavailable

What is Mitratech TAP Workflow Automation?

TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Mitratech TAP Workflow Automation?

TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.

Mitratech TAP Workflow Automation Integrations

Mitratech TAP Workflow Automation Competitors

Mitratech TAP Workflow Automation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
June 06, 2019

Mitratech TAP Workflow Automation Review

Verified User
Analyst in Finance and Accounting
Financial Services Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The tool is being used across the whole organization at a global scale as a procurement intake form and a central vendor risk program.
Pros and Cons
  • The conditions and automation will free up some operations and help gather relevant data for subject matter experts.
  • It's easy to navigate from both an end user and admin perspective.
  • The tool feels/looks very modern and is highly customizable.
  • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
  • It's difficult to remember where a certain condition/formula sits.
  • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
  • I wish there was a way for more than one admin to configure the tool at the same time.
Likelihood to Recommend
From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
Return on Investment
  • The tool hasn't rolled out yet so we cannot speculate the positive/negative impacts quite yet. However, I know it'll free up a lot of time for risk subject matter experts to gather vendor risk data for critical/high-risk vendors. From a negative standpoint, it may significantly delay the procurement process for purchases if due diligence is triggered and/or there's pushback from vendors.
Ease of Integration
4
There were two integrations we implemented: SSO & SFTP. The SSO took a lot longer than expected as there were difficulties on both ends (specifically Google SAML). We were able to think of another idea (DUO) which got implemented in a few days. The SFTP was pretty easy to implement.
Alternatives Considered
I was not part of the evaluation/purchasing process for ThinkSmart. I can say it's a very unique tool in what it provides and has much potential to become very robust. I'm very excited to provide feedback/suggestions so both ThinkSmart & our company can grow together! At my previous company, we used Hiperos as a vendor risk management tool and it was very clunky and difficult to use/maintain from both an admin & end user perspective.
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